Bondage.tv takes your privacy very seriously. That is why your orders are always shipped in a plain discreet package without any indication of content. The return shipping address will read as CBM Inc. For further privacy, the charge on your credit card for the sale will read as ibl*webpurch.

To view your orders and their statuses. Enter the card number that was used to place the order.

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Your oder is shipped in a plain discreet package within 24 hours

Unopened Packages
We will accept returns of unopened items within 30 days of the purchase date. To process a return, please obtain a Return Merchandise Authorization (RMA) number by e-mailing our Customer Service department at returns@bondage.tv. In your e-mail please include your original order number, the title of the product you wish to return and the reason for the return. We will e-mail you with an RMA number and return shipping instructions within 24 hours of your request. Open packages and returns without a RMA will not be accepted.

Defective Items
We will exchange any defective item for the same title within 30 days of purchase. To process an exchange, please obtain a Return Merchandise Authorization (RMA) number by e-mailing our Customer Services department at returns@bondage.tv. In your e-mail please include your original order number, the title of the defective product and a description of the defect. We will e-mail you an RMA number and return shipping instructions within 24 hours of your request. Once we have received and processed your return we will ship your replacement item to you immediately. Exchanges without a RMA will not be accepted.

Opened and non- Defective Items
Unfortunately we cannot accept opened or non-defective items for returns or exchanges

All persons who appear in any visual depiction contained in Bondage.tv and videos were eighteen years of age or older at the time of the creation of such depictions. The records required by Section 2257 of Title 18 of the United States Code with respect to visual depictions of actual sexually explicit conduct are kept by the custodian of records, Gary Majerus, who can be reached at webmaster@bondage.tv, and has a business address of:
Fantasy Island Clubs
483 W.Washington St. Suite#125
Montebello, Ca. 90640
except with regard to visual depictions of actual sexually explicit conduct made before July 3, 1995, which are exempt from the requirements set forth in 18 U.S.C. § 2257 and 28 C.F.R. 75.

General Inquries: store@bondage.tv

Returns and Exchanges: returns@bondage.tv